Refunds

Refund policy

You can ask for a refund of the first invoice on a new CodeSync SI subscription within 14 days of that charge. Email hello@codesyncsi.com from the account email and include the Stripe receipt.

Renewal invoices after the first one are not refunded automatically. Cancel anytime in the customer portal. Access continues until Stripe marks the subscription canceled. A past-due subscription is read-only until the invoice is paid or the subscription ends.

Local use of the desktop app and Ollama is free and has nothing to refund.